Your satisfaction is our top priority. If you are unhappy with your purchase for any reason, we are here to help.

  • Eligibility for Returns:
    Items are eligible for return within 14 days of delivery, provided they meet the following conditions:

    • The item must be unused and in its original condition.
    • All original packaging, tags, and labels must be included.
    • Proof of purchase (order confirmation or receipt) is required.
  • Exclusions:
    • Custom-Made Items: Personalized or made-to-order products cannot be returned unless there is a manufacturing defect.
    • Discounted or Sale Items: Products sold on discount are final sale and non-refundable.
  • Return Process:
    To initiate a return, contact us at [Your Contact Email] with your order details and reason for return. After approval, you’ll receive instructions for returning the product to our designated address.

    • Return shipping costs are the responsibility of the buyer.
    • We recommend using a trackable shipping method to ensure the safe return of your item.
  • Refund Policy:
    Once the returned item is received and inspected, we will notify you of the refund approval status. If approved:

    • Refunds will be processed to the original payment method within 5-7 business days.
    • Shipping fees are non-refundable unless the return is due to a product defect.
  • Damaged or Defective Items:
    If your item arrives damaged or defective, please contact us within 48 hours of receiving the order with photos of the issue. We will arrange a replacement or a full refund.